Tenor Tech is giving the facility of return & exchange service in case of receiving the defective product or not following our customer's specifications. Refund available within 14 days from delivery date, subject to items being returned unopened & unused. Non faulty items returned after this period will be liable for a restocking fee. All products supplied will come with a manufacturer warranty of either 1 or 2 years dependant on the manufacturer, starting automatically from the date of purchase. Product registration is not usually required. Please contact us for warranty assistance on how to book a repair request with the manufacturer. If a defect is reported, item will be tested on receipt. If item is found to be defective a full refund will be issued. If no defect is found or is due to buyer damage a fee may be deducted from the refund, due to non-fault of goods and no longer re-saleable at same price point. Return postage will be at buyers cost when returning due to change of mind, no longer needed, better price or accidental orders. Items returned with broken seals, missing accessories or physical damage will be rejected or charged restocking. All software/Games, Beauty products with broken security seal will not be refundable. This does not affect your statutory rights.

RETURN NOT ACCEPTED

Tenor Tech does not accept certain return  or exchange reasons which includes change of minds/ no longer needed and do not like. All the returns which fall in any of these return reasons will not be accepted for a return or exchange

In the case of exchange a product has to be

• In the same condition as it was dispatched
• Return with the original packing
• should not be further damaged
• Back the items with all the contents that were ship from us

WHEN WILL IT BE PROCESSED?

We try to process all returns with 5-7 working days of receipt

During busy duration please allow us up to 14 working days for your return to be prepared

TAXES: You shall be answerable for payment of all fees/costs/charges link with the purchase of merchandise from our site and you agree to bear any applicable taxes as per prevailing law

OUR PRICES:

Prices and the availability of the items are subject to change without notice, Any reference to '' Their Price'' used on this site is the producers suggested retail prices and may not be suggestive of the actual selling prices in your city

HOW TO RETURN A PRODUCT / EXCHANGE

Please visit our website footer menu and find return form to generate your returns and / or exchange. You may also reach us out on our customer support  for any queries regarding Returns or Exchange

7308233875